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FAQs



How much do your videos cost?

We thought you’d never ask! Actually, it’s our most common question. We have 3 different plans available. We offer both custom explainer videos made from scratch, as well as template-based videos if you’re on a tight budget. To get our pricing, just fill out the form at the bottom of this page. Keep in mind that we have an unheard-of lowest price guarantee. We offer the best value in terms of getting a high quality video at the lowest price available.

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How long will it take?

Our custom videos take about 3-5 weeks to create. A big factor in the timeframe is the number of revisions you’ll require (since we offer unlimited revisions). Other factors include the length of the video (or how many frames it has), and the video style you choose.Our template-based videos take 3-5 days to complete. Since the animation is already done, we just need to replace it with your text, images, logo, voiceover, etc.

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What’s the process like?

Process for a custom animated explainer video:
  • We’ll write your script for you, or you can write it yourself
  • We’ll create a storyboard mockup sketch
  • Once you approve the storyboard, we’ll create the illustrated frames based on the style you choose
  • Then we’ll work on the final video and add in the animation, voiceover, music, sound effects, etc.

Process for a template-based video:

  • Choose the template you like
  • Either you can write the script yourself, or we can write it for you
  • We’ll render the video with your text, images, logo, and colors incorporated
  • We can make any revisions you require
  • We’ll add a voiceover if you want one

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What if I don’t like the video you make for me?

There’s no way we can make you a video that you don’t like, because we don’t even move forward to the next step of the process unless you’re 100% satisfied. Since we offer unlimited revisions, we will get the script/storyboard/illustrations/animation exactly the way you want it.But if for some reason you just didn’t want to work with us anymore, you also have the option of canceling the project and getting a refund.

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What are the payment terms?

We offer 2 payment options:

  • Option 1) 50% upfront, 50% when video is completed
  • Option 2) Divide cost into 4 easy monthly payments (not available for template videos)

You can pay with Visa, Mastercard, American Express, Discover, or Paypal.

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Can you make a video like one I’ve seen and really like?

Yes, we can create your video using ANY animation style you’ve seen in ANY video. Just send us your favorite video, and one can create one for you with that exact look and feel.

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How many revisions are allowed?

This depends on the plan you choose, but most clients get UNLIMITED revisions. We don’t like moving forward to the next step unless you’re 100% satisfied!

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Is your Lowest Price Guarantee for real?

You bet it is. If you can find a company that can create the same high-quality videos as us at a lower price, we’ll beat their price by 10%!

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I’m on a very tight startup budget. What can you do for me?

Although we offer the lowest prices on animated explainer videos, we understand it still costs a bit of money for a business that’s just getting started.We offer 2 options if you’re on a very tight budget:Option 1: If you want a custom animated explainer video, you can choose to pay in 4 easy monthly payments.Option 2: If the 4 easy payments for a custom video is still not doable for you, then our template-based videos would be your best best (under $500).

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Can you do a voiceover in any accent or language?

Yes, you’ll be able to choose from voiceover artists in any accent or language.

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What’s the difference between a custom and template-based video?

A custom video is done completely from scratch. The script, storyboard, illustrations, animation, etc. are all made specifically for you. And everything we create for you can always be revised until it’s exactly how you want it.A template-based video is made from a pre-existing video. You can choose from dozens of different templates, and we’ll incorporate your text, images, logo, and voiceover. But no changes can be made to the animation, characters, movements, length of the video, or anything else.

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Why should I choose Video On Fire?

We know you have many options when it comes to getting an animated explainer video. So why should you choose us? Well, we still haven’t found a company that offers the same high-quality videos at the low prices we offer.

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Where are you guys located?

We’re located in Los Angeles, California. But we work with clients all over the world!

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Do you offer any discounts if I order more than 1 video?

We have many clients who need more than 1 video, and while our pricing is already very low…we still provide a discount if you do more than 1 video at a time. Just let us know how many videos you want to do, and we’ll give you a quote.

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How do I know you if you guys can really understand and communicate my product/service in an easy to understand way?

That’s a long question! Well, all of our writers are U.S. based and have tons of experience writing creative scripts for difficult to understand startups. We also offer you up to 3 different versions of your script from 3 different writers.

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Will I be able to post the video on my site? What type of video file will you give me?

We will provide you with the final MP4 high definition video file. This is a universal video file that can be uploaded to YouTube, Vimeo, or anywhere else you want. Once you upload it to your preferred video hosting site, they will supply you with a code to embed the video on your website.

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Will I be able to make changes to the video down the road?

We know that your business may change, and you may need to make changes to your video after it’s already been completed. This is why we actually implemented our 1-year warranty. We will actually offer you 1 free small revision within 12 months of getting your video.And if you need any other changes, we will only charge a very low fee to get it done for you. Feel comfortable knowing you can always make changes and not have to create a new video completely from scratch!